Safety & Risk

SAFETY SUMMARY

The Helicopter Line operates scenic flight activity that takes place within an environment involving aircraft and over water/mountainous terrain, where there are elements of risk involved. The primary risks being (but not limited to) equipment failure, human error, changing weather conditions, unavoidable external occurrences and potential aircraft hazards.

The Helicopter Line takes all reasonable, practicable and lawful steps such as complying with strict New Zealand Civil Aviation Rules to ensure your safety whilst on your experience with us.

RISK DISCLOSURE

All activity inherently involves risks and potential hazards, and we cannot anticipate or eliminate all risks, however together we can manage and mitigate risk. Often, we are operating in unmodified and uncontrolled terrain and a balanced and conservative approach is taken to accommodate changing conditions. Our risk management includes monitoring of natural hazards including potential atmospheric, land or water related occurrences. (Landslides, earthquakes, tsunami, volcanic, storms, flooding, avalanche, rock, or ice fall). We provide information to participants before and during the activity to ensure their participation suits their ability and objectives and is as safe as practicable with any potential changes identified prior or during the trip.

It is important clients acknowledge there are risks, understand safety information and briefings before and during their activity and follow the instructions set out by our experienced and trained teams. Prevention of accidents and incidents is key in all our operations, and this is achieved when we all approach activities with care, control, and responsibility.

SAFETY MANAGEMENT

The Helicopter Line is committed to ensuring the highest level of safety of all staff, visitors, contractors, and others who may interact with any part of our activities. This is achieved through developing and maintaining a culture where safety is our paramount consideration in everything we do. We actively promote safety objectives, not only in the operation of our assets and equipment, but also through maintenance practices, the management of passengers and the training and competency assessment of all staff to a very high standard.

Our teams of experienced and capable managers and skilled staff have specialist knowledge relevant to each of our aviation, marine and adventure operations. We have implemented Safety Management Systems approved by the relevant regulators. Should other providers be contracted to deliver services, we check to ensure operators are regulated and audited for Health and Safety compliance to a high standard.