- Get ready!
- Safety Info
- Additional Info
- Cancellation policy
Departure Locations
- Departs and returns from The Helicopter Line Base, 29 Lucas Place, Queenstown, New Zealand.
- Email confirmation will be received immediately after confirming your booking.
- Flights, landings and routes may vary due to weather and the pilot’s discretion. Flight times are approximate and include your landing.
- Minimum passenger numbers apply for flights. Bookings will be coordinated to achieve this where possible.
- Prices include concession fees contributing toward conservation and sustainability management.
Weather
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Your flight is subject to favourable weather conditions; if canceled due to poor weather, you will be given the option to rebook to an alternative date, or cancel and receive a full refund.
The Helicopter Line operates scenic flight activity that takes place within an environment involving aircraft and over water/mountainous terrain, where there are elements of risk involved. The primary risks being (but not limited to) equipment failure, human error, changing weather conditions, unavoidable external occurrences and potential aircraft hazards.
Operating as a professional tourism helicopter company requires highly skilled pilots who are extremely disciplined, particularly when flying in the Southern Alps. To operate safely our team of pilots require the support of management and an equally disciplined team on the ground. The Helicopter Line takes all reasonable, practicable and lawful steps such as complying with strict New Zealand Civil Aviation Rules to ensure your safety whilst on your experience with us.
Please find more risk and safety information HERE
- 12-month validity from the date of purchase.
- Gift cards are not to be exchanged for money and are non-refundable.
- Customers will receive a full credit with minimum 24 hours’ notice of cancellation.
- Customers will receive a full credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation.
- Customers cancelling within 24 hours of departure and/or are No-shows, will be charged the full price.
